Privacy

Privacy Policy
Nowicantravel.co.uk (a trading style of Crispin Speers and Partners Ltd) Limited (“us”) is data controller of your information and takes its responsibilities regarding privacy and security of customer information very seriously. This policy explains how we use information about our customers and how we protect your privacy.

By your using this web site and/or supplying information on it, you confirm that you agree to the collection and/or use of your personal information by us in accordance with this privacy policy.

Collection of personal information
We collect personal data when you contact us using one of the forms or email links or request a quotation.

Use of personal information
The information we collect will be used for the following purposes:
a) evaluation of your application for insurance or other product and, if such application is accepted by us, for the creation, operation and administration of your insurance policy
b) to contact you and deal with the query you have raised
c) for statistical analysis
d) business reporting and research into site usage

Disclosure of Personal Information
We will not disclose any of your information outside our group (being, us, or subsidiaries, or holding companies and their subsidiaries) except:
• with your consent; or
• to insurance companies and other third parties for the purposes of evaluating your application for insurance or other products, underwriting and for claims assessment and handling purposes; or
• to credit reference and fraud prevention agencies for the purposes of identity verification. Such organisations may record, disclose and use that information to lenders and insurers who may use that information for debt tracing and for the prevention of fraud and the prevention of money laundering; or
• to persons who act as our agents or other service providers in connection with the issue of your insurance policy or product purchase and the operation and administration (including claims handling) of that policy or product purchase; or
• to anyone whom we may transfer our rights and duties under any agreement we may have with you; or
• for research and analysis purposes; or
• where we are required or permitted to do so by law.

If you purchase a Nowicantravel.co.uk Travel policy, it may be necessary for us to transfer your personal details to third parties in countries outside the European Economic Area (EEA).  Such countries may not have laws to protect your information. By purchasing a policy that includes the possibility of travel outside the EEA, you consent to us so transferring your information.

We will hold up to-date accurate information about you, as a client, which you can check (in return for a reasonable fee) by contacting us at Nowicantravel.co.uk (a trading style of Crispin Speers and Partners Ltd) 1 Tower View, West Malling, Kent, ME19 4UY. If your information is incorrect or incomplete we will amend your information as soon as possible on your instruction. To protect your privacy and security,

Nowicantravel.co.uk (a trading style of Crispin Speers and Partners Ltd) may take reasonable steps to verify your identity before granting you access to your personal information or making the requested alterations.

Web site operation
We may also collection information through the use of cookies. We use cookies to enable the site to operate effectively. You can modify your browser preferences to reject cookies. If you do so, you may be unable to use some areas of this web site.

When you access our site, we will record your IP address and collect information about how you use the site. We will use this information for research and analysis purposes.

Marketing
We may also use the data to send you information about products and services that might be  of interest to you.

If your details change, or, if your marketing preferences change, or, if you have a question about this privacy statement, please contact us by post to Nowicantravel.co.uk (a trading style of Crispin Speers and Partners Ltd), 1 Tower View, Kings Hill, Kent, ME19 4UY.

We will not provide your data to any third party for marketing purposes without obtaining your prior consent. We will not sell, rent or lease your personal information.

Links to other web sites
This website contains links to other web sites. Our privacy statement relates to www.nowicantravel.co.uk only, other sites should have their own privacy policy. You are advised to read the privacy policy of other sites before providing any personal information.
We are not responsible for the availability or content of, or products and services available on those web sites.

Security
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.
We also follow security procedures in the storage and disclosure of information which has been given to us, to provide an adequate level of security for that information. It is important to remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Credit Card Transactions
For online credit card transactions, we use third party services to encrypt your payment details utilising their SSL (secure socket layer) technology.

Changes to this Privacy Statement
We reserve the right to modify this privacy policy without notice and so you should check the position each time you visit our web site.